We ship internationally.
All orders are shipped no later than 15 business days from the date of completion of a painting.
If you receive an artwork that is damaged in transit, please follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned to MyVietnamArt.com for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.
Upon receipt of merchandise, you have three (3) business days to email to firstname.lastname@example.org to report any discrepancies which may arise.
Customers will be responsible for a 20% Returns Processing Charge for refused orders in addition to all freight charges. No future orders will be shipped unless this charge is paid.
Limitation of Liability
In no event shall the store owners, its parent, subsidiaries, or affiliates, or their respective officers, directors, employees, representatives, or agents be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use, or profits), however caused, whether for breach of contract, negligence, or otherwise, and whether or not this company has been advised of the possibility of any such damages. You agree that the company parties maximum liability arising from any product sold shall not exceed the price of such product. Some jurisdictions do not allow the limitation of exclusion of liability for certain damages so the above limitations and exclusions may not apply to you to the extent such jurisdictions law is applicable to this agreement